Technical Support_Professional mixing,emulsification,homogenization,dispersion,mills and agitator equipment manufacturer

Service
Technical Support
For single series machines

01Upon receiving customer's consultation,our sales engineer will provide technology consulting sheet, we will fill in the customer's information to recommend appropriate products

02 About non-standard design,our R&D Department will provide customized solution for users according to their special processing requirement .

03 When sign cooperation contract, our product engineering Dep. will issue the equipment layout drawing for customer checking, and discuss with customer to confirm the technical drawings.

04 When sign cooperation contract, our product engineering Dep. will issue the equipment layout drawing for customer checking, and discuss with customer to confirm the technical drawings.

05 When sign cooperation contract, our product engineering Dep. will issue the equipment layout drawing for customer checking, and discuss with customer to confirm the technical drawings.

For single series machines

For production line & system project

01Early in the project, we will have pre-project team to communicate with users.Project team consist of chemical engineer, piping, structure, equipment,instrumentation and electrical engineers. We design the layout diagram, process flowchart diagram and extensive technical details.

02In the initial basically confirmed design scheme,if project need,our engineer will visit there,so that both sides can communicate to coordinate the system engineering, optimizing configuration.

03When project in production, we will maintain closely contact with users, at the same time coordinate different departments to complete each work, ensure the equipment delivery timely.

04When the equipment arrives, we will send professional engineer to install and commissioning. In the installation process, our engineer will guide system testing.Finally ensure whole system is convenient for user operation.

05In order to provide the most efficient service, we set up file for each user including the spare parts. We will keep their normal production continuously.

06Users also can separately sign maintenance agreement with us for their whole plant‘s equipment. If you have any question, please feel free to contact us by info@konmixchina.com.

For production line & system project